Signia App Guide - How to Control Your Hearing Aid from Your Phone

The Signia app turns your smartphone into a powerful remote control for your hearing aids. Instead of fiddling with tiny buttons on the device, you can adjust volume, switch programs, fine-tune sound quality, and even contact your audiologist - all from your phone screen. This guide walks you through everything from downloading the app to mastering its features.

Step 1: Download the Signia App

The Signia app is free and available on both major platforms:

• iPhone users: Search "Signia app" in the Apple App Store
• Android users: Search "Signia app" in the Google Play Store

The app requires iOS 13 or later, or Android 7.0 or later. Most smartphones purchased after 2018 are compatible.

Step 2: Pair Your Hearing Aids

1. Make sure Bluetooth is turned on in your phone's settings
2. Turn off your hearing aids by opening the battery door (or place rechargeable models in the charger, then remove them)
3. Wait 5 seconds, then turn them back on (close battery door or remove from charger)
4. Open the Signia app on your phone
5. The app will search for nearby hearing aids - this takes about 10-15 seconds
6. When your hearing aids appear on screen, tap "Pair" or "Connect"
7. You will hear a confirmation tone in your hearing aids when connected

Step 3: Explore App Features

Volume Control

The main screen shows a simple volume slider. Swipe up to increase volume, swipe down to decrease. You can adjust both hearing aids together or each ear independently by tapping the "split" icon. This is particularly useful if your hearing loss is different in each ear.

Program Switching

Your audiologist will set up different listening programs during your fitting appointment. Common programs include:

• Universal: For everyday listening in most environments
• Noisy Environment: Enhanced noise reduction for restaurants, markets, gatherings
• Music: Optimized for music listening with wider frequency range
• Outdoor: Reduces wind noise and enhances speech in open areas
• TV: Optimized for watching television

Tap on any program to switch instantly. The hearing aids adjust within milliseconds.

Sound Balance (Equalizer)

The app includes a simple sound balance feature that lets you adjust:

• Treble: Increase for clearer speech consonants (s, t, f sounds); decrease if sounds are too sharp
• Bass: Increase for richer, warmer sound; decrease if everything sounds boomy
• Noise reduction: Increase in noisy places; decrease in quiet settings where you want to hear soft sounds

Streaming Controls

When streaming audio from your phone (calls, music, videos), the app shows separate controls for:

• Streaming volume: How loud the streamed audio is
• Environment volume: How much of the surrounding sounds you still hear while streaming

This balance is important. For phone calls, you may want to reduce environment sounds. For music while walking, you want to keep environment sounds for safety. Read more about Bluetooth hearing aids.

Battery Status

The app displays the current battery level for each hearing aid. For rechargeable models, it shows the percentage remaining. For battery models, it gives a general indicator (full, half, low).

Compatible Signia Models

The Signia app works with the following models available at our clinic:

• Motion 3Nx / 5Nx / 7Nx - Full app control + streaming
• Pure 312 3X / 5X / 7X - Full app control + streaming
• Pure Charge & Go Nx - Full app control + streaming
• Motion Charge & Go Nx - Full app control + streaming

Troubleshooting Common Issues

App cannot find hearing aids

• Ensure Bluetooth is ON in phone settings
• Restart the hearing aids (open and close battery door)
• Close and reopen the Signia app
• Make sure hearing aids are within 1 meter of phone during pairing
• Check if hearing aids are already connected to another phone

Connection drops frequently

• Keep your phone within 5 meters of hearing aids
• Avoid areas with heavy wireless interference (microwave ovens, multiple routers)
• Update the Signia app to the latest version
• Restart your phone's Bluetooth

Audio quality during streaming is poor

• Check internet connection for streaming apps (Spotify, YouTube)
• Adjust the streaming volume in the app
• Ensure both hearing aids are charged and connected
• Contact your audiologist if the issue persists - the streaming settings may need adjustment in Connexx software

Privacy and Data

The Signia app does not record your conversations or share your hearing data with third parties. Your hearing aid settings are stored locally on your phone and in the hearing aids themselves. You can use the app offline for basic controls - only the remote audiologist support feature requires internet.