What if you could have your hearing aids adjusted by your audiologist without leaving your home? With Signia's TeleCare remote fitting technology, this is now a reality. Whether you live in a remote area of Pakistan, have mobility challenges, or simply prefer the convenience of home service, remote hearing aid fitting brings professional audiological care directly to you through your smartphone.
What Is Remote Fitting?
Remote fitting (also called teleaudiology or TeleCare) allows your audiologist to modify your hearing aid programming from their computer while you are at home. Using the Signia app on your smartphone as a bridge, your audiologist can adjust volume levels, modify frequency responses, change program settings, and fine-tune noise reduction parameters.
Who Benefits Most
- Patients in remote areas: People living in cities without hearing aid clinics, or in rural Pakistan, can receive professional adjustments without traveling to Islamabad
- Elderly patients: Those with mobility issues who find clinic visits physically challenging
- Busy professionals: People who cannot take time off work for a clinic appointment
- Follow-up adjustments: Minor tweaks that do not require a full in-person evaluation
- Overseas Pakistanis: People who purchased hearing aids during a visit to Pakistan and need adjustments after returning abroad
The Remote Fitting Process
Step 1: Report Your Experience
Through the Signia app, you can rate your hearing experience in different situations and send detailed feedback to your audiologist. Describe specific scenarios where you are struggling, such as difficulty hearing in restaurants or finding certain sounds too loud.
Step 2: Audiologist Reviews
Your audiologist reviews your feedback and usage data from the app. Modern hearing aids track how long you wear them, which programs you use most, and your listening environment statistics.
Step 3: Remote Adjustment
Based on your feedback, the audiologist creates new settings and sends them to your app. You receive a notification when new settings are ready to apply.
Step 4: Apply and Test
Open the Signia app and accept the new settings. Your hearing aids are immediately updated via Bluetooth. Try the new settings in your daily life and provide feedback for further refinement if needed.
What Can Be Adjusted Remotely
- Overall volume and gain levels
- Frequency-specific amplification (boosting or reducing specific pitches)
- Noise reduction strength
- Speech enhancement settings
- Program switching options
- Wind noise management
- Feedback cancellation sensitivity
- Tinnitus masker settings
What Still Requires a Clinic Visit
While remote fitting covers most adjustment needs, some services still require an in-person visit:
- Initial fitting: The first hearing aid fitting should always be done in person with a proper hearing test
- Physical fit issues: If the ear mold or dome is uncomfortable, it needs physical modification
- Real ear measurement: Verification of hearing aid output in your ear requires specialized equipment
- Cleaning and repairs: Physical maintenance of the device
- New audiograms: If your hearing has changed, a new hearing test is needed
Getting Started with Remote Fitting
To use remote fitting, you need a compatible Bluetooth-enabled Signia hearing aid and the Signia app installed on your smartphone. During your initial in-person fitting, our audiologist will set up TeleCare on your app and show you how to use it. After that, requesting a remote adjustment is as simple as sending us a WhatsApp message.
Adjust Your Hearing Aids from Anywhere
Contact us to learn about remote fitting and get professional hearing aid adjustments without leaving your home.
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